The Healthcare Staffing Summit 2023 was buzzing with exciting discussions and valuable insights! It was filled with passionate professionals eager to shake up the industry. Some key topics that stood out were candidate experience, AI and digital transformation.
In the ever-evolving landscape of healthcare staffing, the crucial question remains: How do we ensure our clinicians and contingent workforce receive the support they deserve? How can we express gratitude for their unwavering commitment to care? These questions resonate deeply, especially as the industry faces the staggering departure of healthcare professionals.
When we talk about candidate experience, attracting and retaining clinicians is at the forefront of the conversation.
According to the National Council of State Boards of Nursing, around 100,000 Registered Nurses left the workforce during the past two years & over 600,000 plan to leave in the next 4 years, many citing stress and burnout as reasons for leaving.
With a nursing shortage, finding and keeping talent proves challenging. Leaders in the healthcare staffing space are setting themselves apart by offering wellness programs, support services and mental health resources.
Some of the recommendations that came up throughout the conference:
Ensuring that clinicians have accessibility to their recruiter throughout their entire lifecycle
Offering housing resources to travelling clinicians
Offering support and stipends to clinicians when cancellations happen
Individualizing the experience in ways that make sense for your talent pool
Another hot topic from the summit was the adoption of artificial intelligence. Based on a recent survey by Staffing Industry Analysts, it's anticipated that AI will impact nearly 40% of current staffing processes within the next three years.
While some agencies are early adopters of AI platforms and digital transformation, many were asking "Where do I start?".
From AI to automation, there's no shortage of technology that can help streamline your organization's processes and enhance the experience of your internal team, candidates and clients.
One of the key areas where generative AI can play a pivotal role in candidate outreach is the implementation of AI to support candidate communication. This is a game changer, as simple as that. With the rapid advancements in AI technology, leveraging AI-based tools to automate job-matching, generate job descriptions, or craft candidate emails is no longer a distant possibility—it's becoming a reality for many, revolutionizing the recruitment landscape.
Building out a tech stack for your organization can be a daunting task, especially when there are so many technologies in the market, but there are steps you can take to ease the process.
First, start with what you have. Before implementing something new, take a step back and look at your existing tech stack.
Are you using your tools to their fullest extent? Work with those vendors to see where else these tools might be able to have an impact on your organization.
Next is to highlight the pain points that your teams are currently experiencing and prioritize them so you can begin to identify the tools that can address them. See what can be done to update this process, and make it better. What can you do to make each piece of these pieces a little less manual, a little more streamlined?
Remember, you don't always have to buy brand-new tools to do what you want to do.
If you do identify the need for a new tool, it’s crucial to make sure you have the right people aligned to the implementation and that you have a change management plan in place. Lean on the vendor for support where you need - your success is theirs when it comes to getting the tool working for your organization.