What does the role of an Implementation Consultant involve? Find out what Sarah Roddy, one of our Business Systems Trainers, had to say!

Life at Kyloe: Sarah Roddy, Business Systems Trainer

February 3, 2020
What does the role of an Implementation Consultant involve? Find out what Sarah Roddy, one of our Business Systems Trainers, had to say!
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I train our new and existing clients on how to use Bullhorn

Sometimes this is as simple as showing them the functionality of the system, and other times it is more complex and requires that we examine and shape their business process in a way that they hadn’t before considered.

One day you might find me flying to the other side of the world to work with large clients on challenging projects, and the next day you might find me creating documentation that support both internal and client processes.
I’m a singer in a band and I think this really helps with my confidence!

I’ve been working in the recruitment industry for more than 7 years, and started out as a recruiter. In addition to this experience, I actually think it’s my experience singing in bands that has been the most helpful in this role. It’s certainly an unusual connection to make but I really think being able to sing and perform in front of thousands of people is the real reason I’m able to also be so comfortable and confident working with- and speaking to large groups of people in my day-to-day job.

Working with global clients as part of my role has really evolved my knowledge

Before Kyloe, I mainly trained clients in the U.S. and U.K. Now I do that PLUS I train clients all over the world. Learning about the needs and challenges organizations around the globe are facing in their industry, and helping to provide them a solution they are excited about has been a great mix of challenging and rewarding.

Stay curious and be willing to learn

At a company like Kyloe everyone’s role is important to the success of the team and sometimes that means wearing different hats, being flexible and exploring unexpected paths. I love that I am continually learning and every project is a new adventure!

Find out more:

  • Do you want to join Kyloe? Then take a look at our join us page
  • Learn more about Sarah Roddy

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