Important information

Cookie policy

What is a Cookie?

A cookie is a small file placed on a computer’s hard drive. It enables a website to identify a computer or mobile device as pages are viewed.

Cookies allow a website and applications to store a user’s preferences in order to present content, options or functions that are specific to you. They also give information to the website owner like how many people use the website and which pages they tend to visit.

Cookies do not give us access to your computer or any information about you, other than what you choose to share with us.

The Cookies we use

We use cookies to help us optimise the user experience of our website. Our website is integrated with select third party platforms to perform particular functions – they also use cookies.

Google Analytics: We use this platform to analyse our website traffic. It uses cookies to collect information about how our website is used – the aggregated usage data helps us improve the website structure, design, content and functions. The data collected is anonymous and doesn’t personally identify site users. If you don’t want your website usage data to be collected by us, you can download the Google Analytics opt out browser add-on from the internet.

HubSpot: Hubspot is our chosen marketing software partner. In the interests of transparency and integrity, the information here informs you exactly what tracking cookies are used on our site and why. 

Drift: Our chatbot, Magnus, is controlled using Drift. This platform uses cookies to help us tie previous conversations and interactions to a specific user. Information about the cookies used by this platform can be found here: https://gethelp.drift.com/hc/en-us/articles/360019665133-What-is-the-Drift-Cookie-Security-and-Privacy-Policy-

Controlling Cookies

You can set your web browser to determine how our website uses cookies, and if you don’t want our website to store cookies on your computer or device, you can set your web browser to refuse cookies… though sometimes this can affect how a website functions, and some pages may become unavailable.

Unless you have changed your browser to refuse cookies, our website will issue cookies when you visit it. More information about cookies and how they are used can be found here: http://www.allaboutcookies.org/.

All Cookies used by this website are used in accordance with current UK and EU Cookie Law.
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