Right to Work Checks Sorted: How Kyloe Connect and TrustID are streamlining UK Onboarding.

Why Right to Work still trips agencies up

Let's be honest about what makes RTW checks difficult to manage well:

• The patchwork problem. Most agencies have built their compliance processes over time, cobbling together different tools and portals. Your ATS lives in one place, e-signature in another, document storage somewhere else entirely. Each handoff between systems introduces risk: data mismatches, missed steps, and that sinking feeling when the passport scan you swear was uploaded is nowhere to be found.

• Mobile expectations meet desktop processes. Your candidates are completing onboarding between shifts, on their phones, while standing in a queue for coffee. If your RTW process isn't genuinely mobile-first, you'll see completion rates drop and candidates stall out.

• Time drains that aren't about verification. Our customers tell us the biggest time drain isn't reviewing documents, it's chasing them. Sending reminders, clarifying which version of a document you need, re-opening expired links, following up on blurry photos. The admin around the check takes longer than the check itself.
• The speed vs. certainty tension. Clients expect you to place candidates fast and maintain bulletproof compliance. That's the inherent tension modern onboarding needs to resolve.

Here’s how it works in real life:

Let’s break it down. We've built a direct integration between Kyloe Connect which orchestrates your entire onboarding workflow inside Bullhorn and TrustID.

For recruiters:

• Trigger a RTW check from Bullhorn with a single click
• Candidate receives a link via email or SMS
• All verification evidence and reports flow back automatically into Bullhorn
• Complete audit trail stored in one place

For candidates:

• One simple link, accessible on any device
• Mobile-optimised experience (photograph ID document + selfie)
• Verification completed in as little as 60 seconds
• No separate logins, no confusing portals

For compliance teams:

• Instant visibility of RTW status across all candidates
• Automated alerts for expiring documents or visa renewals
• Audit-ready evidence that's actually findable when you need it
• Reduced risk of manual errors or missed checks

Why TrustID?

TrustID are specialists in what they do. They're certified by the UK government as an Identity Service Provider (now known as a Digital Verification Service), which means they meet rigorous standards for identity verification and data security. They're also ISO 27001 and ISO 9001 certified, demonstrating their commitment to information security and quality management.

Because the two systems now talk directly to each other, you get TrustID’s expertise without having to juggle another separate tool. The check happens seamlessly within your existing Bullhorn workflow.

As Mark Pendlebury, Business Development Director at TrustID, puts it: "Our service is designed to streamline the onboarding process for both the employer and applicant. We're delighted that Kyloe have integrated the TrustID Right to Work service for Bullhorn users. We share the same ambition to offer an improved, faster onboarding experience for our mutual customers."

Beyond RTW: Building compliance into your onboarding DNA

RTW checks are only one part of the puzzle. Temp and contract recruitment brings a whole stack of other compliance requirements too: Agency Worker Regulations, Working Time Regulations, GDPR, safeguarding checks for sensitive sectors, client-specific frameworks, and more.

That's why we built Kyloe Connect to think about compliance as a system, not a series of one-off checks:

• Orchestrated workflows. Configure your onboarding to adapt by role type, client requirement, or sector-specific rules. Your compliance requirements become dynamic checklists that guide recruiters through the right steps every time.
• Single source of truth. All documents, credentials, and compliance evidence live in Bullhorn. No more hunting through shared drives or wondering "where did we save that?"
• Automated guardrails. Smart alerts for document expiries, renewals, and missing steps catch issues before they become problems. Your team only steps in when something needs attention, not for every single check.
• Candidate experience that actually works. Mobile-first interface, clear guidance on exactly what's needed, progress tracking so candidates know where they are. The result? Higher completion rates and faster time-to-start.

Compliance isn’t just risk reduction - it’s a selling point

Here's what agencies often miss: compliance done well doesn't just protect you from risk, it differentiates you in the market.

When clients know your processes are solid and that you can pull up evidence instantly, their confidence in you goes up. When candidates experience smooth, transparent onboarding that respects their time, they stick around and tell their friends. Compliance, approached strategically, becomes a trust signal and a brand asset.

The recruiters who are investing in connected, auditable onboarding systems today aren't just reducing risk. They're building resilience at the heart of their operations and freeing their teams from repetitive admin to focus on what they're actually good at: placing great people with great clients.