Benefits and impact
The implementation of AwesomeDocs has played an instrumental part in Tradestaff’s digital transformation and has dramatically improved the candidate and client experience, Claire Duffield (Business System Manager, Tradestaff) explained.
“One of the main benefits we’ve found is that the need to forward or scan completed files has been completely removed. Previously, the consultants had to print registration forms for the candidate to fill out in the branch. Our branches would then scan and forward the document on to our Head Office who would relabel it and save it.
“Now, the candidate gets an electronic copy that they can electronically sign in one click, and the completed document is automatically saved to the correct record in Bullhorn – it’s realtime! This functionality is absolute gold to us.”
A major benefit that Tradestaff discovered during the COVID-19 pandemic was the ability to do safety checks remotely. “During lockdown we still had essential workers going out on site which meant we still needed to do site safety checks. Normally we’d need visit the site to do this, but we’ve been able to complete these remotely with minimal disruption to our business and relationships – we wouldn’t have been able to do this without AwesomeDocs”, Claire said.
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