How recruitment AI is a bit like the Winter Olympics...



Five lessons from the Winter Olympics on implementing AI in recruitment

I’ve just come back from a week in Milan and the mountains of Bormio and Livigno, watching short track speed skating, snowboard cross, big air and giant slalom up close.

From the stands, something kept jumping out at me. The same patterns that decide medals at the Winter Olympics are the patterns deciding whether AI implementations succeed or stall inside recruitment agencies.

It’s not about who has the flashiest kit. It’s about timing, sequencing, trust, preparation and execution under pressure.

In this blog, I break down five lessons from the Winter Olympics that can apply to implementing AI in recruitment, from mastering the handovers between humans and machines, to treating your pilot like competition day, to measuring what actually matters across the whole system.


1. Master the handovers: Short Track Speed Skating

The relay exchanges in short track are pure controlled chaos. Split-second timing, total trust in your teammate, massive risk if you get it wrong. That's exactly what happens when you bring AI into your recruitment workflow.

The handover between AI screening tools and human recruiter is your most vulnerable moment. Most agencies botch it - candidates get ghosted, context gets lost, recruiters don't trust the AI's output so they redo everything anyway.

Map every handover point between AI and humans in your process, make sure all the details are in Bullhorn. Who reviews AI-shortlisted CVs and how quickly? Practice these transitions until they're seamless. The number of crashes we saw was crazy and we sneaked into the background for the Italy winning medal ceremony.

2. Read the course ahead: Men's Snowboard Cross

Snowboard Cross riders scan three or four bumps ahead at all times. They know the course, they've studied the competition, they're making micro-adjustments based on what's coming up - not just reacting to the next turn. One bad line choice and you're out, with your competitors right behind you ready to slip through.

Most recruitment agencies are riding blind - picking up AI tools reactively without a plan for where they're heading. Stop reacting to every new launch or shiny demo. Map your 3-month AI implementation plan - what gets AI'd first, second, third? Know your line before you commit.


3. Your pilot IS the competition: Women's Freestyle Big Air

Xtreme games Skiers spend years perfecting a trick (1620 - Kirsty Muir), but on competition day they get one shot to land it. Judges reward difficulty plus execution - doing something basic perfectly gets you nowhere.

Most agencies are treating AI pilots like practice runs. They're not. Pick one high-impact use case - something genuinely ambitious like AI-powered candidate sourcing or automated reference checking - and treat it like your competition run. Perfect it. Make it a differentiator, not just "we use AI too."

I believe that the women who do this are the toughest sports people I have seen live, they fall from 6m up, face plant then get up and get on with it.


4. Combined time is what counts: Men's Giant Slalom

Giant Slalom is decided over two runs on different courses. You can nail run one and still lose if you blow run two. What matters is combined performance, not individual brilliance. Most agencies measure AI tools in isolation - brilliant AI screening (run one), but rubbish ATS integration or recruiters who ignore the outputs (run two). Your combined time is terrible.

Stop measuring AI tools separately. Track the metric that actually matters end to end - time to placement, margin per role, candidate quality. If AI shortens longlisting by three days but your interview scheduling is still manual chaos adding five days back, you're losing on combined time.

This one was interesting as the first person down (from Brazil) then was the last person down and won.


5. Specialists fail, teams win: Mixed Snowboard Cross

The British pair didn't qualify individually. They weren't the fastest or most technically gifted on their own. But combined, they read each other perfectly - she was tactical and consistent, he was aggressive when it counted. Together they won gold.

That's your AI and human team. AI alone won't beat the competition - it's not qualified to run your recruitment process solo. Humans alone are getting beaten on speed and scale. But the combination? That's where you win gold. Define what AI does best - speed, consistency, data processing - and what your recruiters do best - judgment, relationships, complex negotiation. Then choreograph them together, with transitions so fluid there's no lag and total trust in each other's contribution.


Final thoughts

The agencies that win won't be the ones with the most AI toys. They'll be the ones who've figured out how to combine them with great people, in the right sequence, with seamless handovers. Just like an Olympic team.

Well done Team GB.

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