The power of customising your Bullhorn

Beyond the AI buzz: How customising Bullhorn unlocks true recruiter productivity

Written by Matt Brawn

AI is getting a lot of hype in recruitment right now - and for good reason. It’s changing the game. But let’s be honest: the biggest productivity hurdles recruiters face today usually come down to clunky workflows, messy data, and systems that don’t reflect how their teams actually operate.

AI can absolutely help - but only if it’s enhancing a solid, well-structured foundation. That means starting with a Bullhorn setup that’s tailored to the way your team works. When your systems are streamlined and aligned with your processes, tools like Kyloe AI for Bullhorn don’t just promise efficiency - they deliver it.

So ask yourself, is your Bullhorn setup really working for your team - or making their lives harder?

At Kyloe, we’ve helped well over a thousand agencies transform Bullhorn from a powerful CRM into a truly tailored productivity engine by customising it to fit how they really work. And that can deliver the big wins in recruiter productivity.

The hidden power of a customised Bullhorn

Every agency is different. Your workflows, your clients, your candidate journeys—they’re unique. Most CRMs, including Bullhorn, are built to serve a wide range of customers. That’s great for flexibility, but not always for efficiency.

Out of the box, Bullhorn is a strong platform. But when you customise it with Kyloe, it becomes something more: a system that helps your recruiters move faster, work smarter, and spend more time where it counts.

Some of the changes we help agencies make:

Build dynamic fields that adapt to the task at hand
Implement automated field calculations and validations to improve data integrity
Add tooltips, prompts, and in-line guidance to reduce errors and training needs
Trigger actions that align with your business rules—automatically and consistently

It’s not about adding bells and whistles. It’s about removing friction - clicks, steps, and guesswork - that slows recruiters down. (We can also add the bells and whistles...)

Why now?

Recruitment is under pressure. Roles are harder to fill, client expectations are higher, and competition is fierce. Candidates expect a seamless, consumer-grade experience. Meanwhile, teams are being asked to do more with fewer resources.

That means every wasted minute matters.

Customising Bullhorn helps eliminate the small inefficiencies that add up across your team—giving recruiters more time for candidate calls, client relationships, and actually closing jobs.

Real impact, real results

When Cherry Professional, a specialist finance, HR, marketing, and office support recruitment agency, wanted to get more from Bullhorn, they turned to Kyloe to help build a system that could truly support their team.

From dynamic field logic to automated compliance checks, the Kyloe team worked with Cherry to tailor Bullhorn around their processes - making day-to-day tasks faster and smarter.

"Kyloe didn't just do what we asked they helped us understand what we actually needed. Our recruiters now spend less time clicking around and more time doing the stuff that brings in results."

Dave Simms, Director | Cherry Professional

By focusing on the workflows that mattered most, we helped Cherry streamline operations, reduce manual admin, and give their recruiters a Bullhorn experience that makes their jobs easier.

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Tucker Stone, another client, made the switch from Firefish to Bullhorn and relied on Kyloe to shape the platform around their business.

With the right customisation in place, they soon felt like Bullhorn was made just for them - which made for better adoption and faster results.

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AI + customisation: The Shangri-La of recruiter productivity

Here’s where things get really exciting.

When you combine smart customisation with AI tools like Kyloe AI Assist, you get the best of both worlds. AI can help draft job ads, summarise candidate profiles, and speed up shortlisting - especially if the system it’s working in is clean, structured, and tailored to your workflow.

Think of it this way:

1. Customisation gives your recruiters structure and efficiency

2. AI adds speed and intelligence on top of that structure

That’s when the real magic happens. That’s your recruiter productivity Shangri-La - where everything just clicks, and your team is empowered, not overwhelmed.

The cost of doing nothing?

You’ve probably seen it: CRMs full of irrelevant fields. Recruiters building spreadsheets on the side. Inconsistent data that makes reporting a nightmare.

These aren’t minor annoyances - they’re signs your system isn’t working the way it should. And the cost? Slower placements, frustrated teams, and missed opportunities.

Customising Bullhorn doesn’t just clean things up - it gives your recruiters a CRM that helps them perform at their best.

It’s not just customisation - it’s a whole ecosystem

Kyloe does more than tweak fields and build workflows. We’ve developed a full range of tools to help recruitment businesses get the most from Bullhorn:

Kyloe AwesomeDocs – Create branded documents in seconds from within Bullhorn
Kyloe DataTools – Keep your CRM data clean, accurate, and duplicate-free
Kyloe AI Assist – Use generative AI to write job ads and surface top candidates
Kyloe AI NoteTaker – Capture and summarise all conversations and use them to enrich your records

Whether you want to boost speed, improve data quality, or free up your recruiters to focus on what they do best - we can help.

Final thought: Build the foundation first

AI may be the future - but without the right foundation, even the best technology will struggle to deliver results that are right for you. The question to ask yourself: is your current setup helping your recruiters be more productive - or just making things more complicated?

We believe that with the right customisation, your CRM will become your secret weapon and make AI adoption more meaningful.

Ready to build a smarter Bullhorn? Let’s talk...

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