Domus Recruitment had built a large, long-established database that was a significant asset to the business. However, legacy records and inconsistent data meant they were not fully optimising its potential, and manual cleansing would have required significant time and resource that was not scalable.
“While this was a huge asset for the business, data quality challenges such as missing contact information and inconsistent records meant that we weren’t optimising the full potential from our system.”
At the same time, the business was keen to evolve how it used technology and maximise the capabilities already available within Bullhorn.
Their goal was twofold:
“What began as a tech project ultimately became a transformational shift in how we think about workflows, data, and day to day business processes.”
Joanne Whiting, Operations Director in Care & Healthcare Recruitment | Domus Recruitment
Domus implemented automation through two primary focus areas running alongside each other. Initiatives focused on database cleansing and improving data structure, whilst also focusing on automating compliance workflows. This dual-track approach allowed the business to address foundational data quality and operational efficiency simultaneously.
“This worked really well because it meant we were strengthening our data foundations at the same time as introducing operational efficiencies.”
“Ultimately, automation has allowed us to scale best practice across the business rather than rely on manual processes.”
Joanne Whiting, Operations Director in Care & Healthcare Recruitment | Domus Recruitment
Efficiency & productivity
Visibility & reporting
Compliance & risk management
Engagement & opportunity