"Kyloe can help you customise Bullhorn, use the opportunity to bring your wish list to life”

Cherry Professional - Bullhorn implementation and customisation

Cherry Professional are the highest rated agency on Google for Finance, Office & HR Specialist Recruitment in the East Midlands. In 2017, Cherry Professional moved to Bullhorn Enterprise, after 7 years of using Voyager.
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Challenges, issues and their impact


The main challenge with Cherry’s previous recruitment platform, Voyager, was the lack of features and flexibility.

“Voyager didn’t give us anything back. It was simply used as a logging tool. There was data going in, but not really any way of using it as we couldn’t easily access or interpret it. We needed something that would work hard for us!”

The barriers to making the most of their data was constricting Cherry’s growth, so finding a new solution was an obvious choice. Some key objectives:


  • Save time by automating processes
  • Drive adoption by keeping users in the CRM
  • Increase revenue through provision of actionable data
  • Enable flexible, cloud based, working


After a rigorous vetting process, Cherry chose Bullhorn as their new CRM. As part of this, Kyloe were selected to extract Cherry’s valuable data from Voyager and tailor Bullhorn to meet specific requirements which were unavailable in the ‘off-the-shelf’ version.

What did the project look like?

Project goals for Kyloe included:


  • Migrating all core Cherry data from Voyager Professional
  • Configuring and implementing Bullhorn to allow for more efficient business processes, removing the need for inefficient workarounds and manual admin work
  • Giving Cherry better visibility of their data and KPIs through improved Bullhorn reporting
  • Training end-users and handing over the system to the Cherry database manager

The Kyloe implementation

As Bullhorn’s global implementations partner, Kyloe, together with Cherry and Bullhorn created a bespoke implementation project to meet the project goals. Kyloe provided a Project Manager, an Implementation Consultant (who also carried out the onsite training) and a Data Engineer.

Cherry and Kyloe identified which data was essential to keep, then collaboratively created a data map and lifted and shifted it. Kyloe have considerable experience of moving Voyager data, so the focus of this project was on Business Value and not technicalities.

During the project, Kyloe moved 41k Candidates, 40k Contacts, 200k Skills and Jobs and Placements.

The contract was signed in February 2017 and Cherry went fully live in May 2017, on time, on budget and with a little fun along the way.
"Kyloe were absolutely invaluable in this process, we couldn't have done it without them!"

Sarah Gibson, Project Manager, Cherry Professional
What tips would you give other Voyager customers about to take the plunge?

As well as highlighting relevant features, Kyloe can help you customise Bullhorn, so use it as an opportunity to bring your CRM wish list to life. Don’t just do what you’ve always done as that defeats the point of moving! Make sure your wish list is informed by your users; talk to them regularly to stay on top of what is, and isn’t, working for them.

Any processes that your users say are taking too long need addressing. Nothing should take “too long” with a system like Bullhorn. Kyloe Apps are invaluable for saving time – AwesomeDocs has made document generation and compliance so much smoother and more than halved the amount of time this process takes for Cherry.

You can never plan too much. As the old cliché states – what you get out is only as good as what you put in, so focus on data mapping (it is the most important area and less is more in the long run) and accuracy - particularly how you are going to make sure it stays up to date.

Don’t rush, and test thoroughly before you go live. Get your configuration as close to perfect as possible before launching. It’s not going to be 100%, but for maximum impact on your users from day one, the closer the better!

One last tip which might sound obvious but is often overlooked; schedule training to avoid the busiest times of the month so you can get the most attention from your consultants. Without their full attention you risk losing some the initial excitement and buy in very quickly!

What has been the biggest benefit of moving from Voyager to Bullhorn?

Access to Bullhorn Marketplace partners and products such as Awesome Docs (with Docusign) from Kyloe. Cherry have also implemented Cube 19 and Icetrak texting so far. Working with partners means more customisation and as a result, faster and further progression.

A CRM which contains useful and actionable data; hotlists and favourite searches can be used to manage data, and clients can be fed more relevant candidates giving a competitive edge and resulting in increased revenue.

The more efficient workflow saves consultants invaluable time. In addition, website integration means that candidates can login to keep their data fresh, making for a more accurate CRM, and freeing up consultants to focus on making placements.

Success Stories

See how we work with our clients to maximise their Bullhorn investment.
"With Kyloe AwesomeDocs it is really easy to set up unique agreements that fulfil particular client and candidate needs."
isgSearch - Kyloe AwesomeDocs
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"Kyloe AwesomeDocs is an integral part of our business and saves our consultants a significant amount of time when generating contracts and resumes, freeing up resources to focus on other things."
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"The Kyloe team were amazing support and a pleasure to deal with."
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"Lost paperwork is a thing of the past – documents are automatically saved to the correct Bullhorn record, which is game-changer!"
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"Improving data quality in our business has just taken us to the next level... Once you've got that really solid base, you can send off automations and make proper data-backed decisions."
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"I would definitely recommend Kyloe AwesomeDocs if you're looking at streamlining any labour-intensive admin processes.It enables Consultants to do what they do best – sell!"
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"Kyloe AwesomeDocs integrates seamlessly into our Bullhorn system and deals with the entire workflow, from generating contracts and agreements to sending them for signature using Kyloe's DocuSign integration."
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"Kyloe DataTools is a no-brainer for us. It helps us overcome some known Bullhorn limitations and help us manage complex data rules in bulk."
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"Kyloe DataTools allowed us to effectively merge records automatically and consistently in Bullhorn."
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"Kyloe AwesomeDocs is simply brilliant. Now that the entire contract generation process is automated, we have dramatically increased efficiency and compliance levels."
Focus Cloud - Kyloe AwesomeDocs
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"After ten years with Adapt, Kyloe moved us to Bullhorn migrating almost 500,000 candidates and contacts plus their notes."
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"Kyloe are clearly the people to go to for this kind of project. I wouldn’t hesitate to work with them again in the future.”
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"Data quality heavily affects any other integrations you might have."
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"After 12 years on JobAdder we had a lot of data to migrate, and processes to review and implement - Kyloe came highly recommended from Bullhorn."
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"We've grown really quickly, but we wouldn't have been able to scale the business this quickly without having Kyloe AwesomeDocs in our armoury."
TR2 - Kyloe AwesomeDocs
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" I would highly recommend Kyloe to anyone requiring support on their implementation. "
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"Before Kyloe DataTools, we managed our data manually and it was pure chaos... Now recruiters can focus on what they know best, recruiting."
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"Kyloe’s Bullhorn knowledge was exceptional!"
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"I feel we went from the Stone Age to the most advanced technology that does what we need to do overnight." Download PDF
IDR Healthcare - Kyloe AwesomeDocs
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"Implementing Kyloe AwesomeDocs while migrating to Bullhorn just made sense. We can't imagine our contract generation process without it. I would highly recommend it to any recruitment company."
Paxus - Kyloe AwesomeDocs
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"We're seeing many more submissions, many more placements... streamlining has created a lot of business for us”
CrossMed Healthcare - Kyloe AwesomeDocs
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"I would highly recommend their Bullhorn expertise."
Davies Resourcing Solutions - Database merge following Bullhorn M&A
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“By the end of our Bullhorn implementation by Kyloe we were delighted to consider them as trusted partners."
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"Our project team were extremely knowledgeable on what was a very complex project."
The Brightwater Group - Bullhorn implementation
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"The Bullhorn Automation implementation with Kyloe was awesome."
Andvaris - Bullhorn Automation implementation
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“I would 100% recommend partnering with Kyloe on your Bullhorn Automation setup."
Sphere Digital Recruitment - Bullhorn Automation (formerly Herefish) implementation
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"Kyloe DataTools is the most powerful tool we have at our fingertips - we use it every day."
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"With Kyloe AwesomeDocs our submission rate has increased by 20% - 30% - it's like a time machine!"
Lead Health - Kyloe AwesomeDocs
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“The Kyloe team was vital on our migration project - their management skills were incredibly beneficial to guide us on defining our new Bullhorn workflows."
Trinnovo Group - Bullhorn database merge
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"By generating contracts using Kyloe AwesomeDocs we are minimizing our error margins and keeping everything centralized in Bullhorn"
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"Kyloe AwesomeDocs has streamlined the submission packet creation process saving a significant amount of time..."
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"For us, it's definitely been a time-saving, but also it's really reliable and dependable as well."
Yolk - Kyloe AwesomeDocs
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"Kyloe AwesomeDocs made our contractor setup process quick and easy – reducing the time from 30 to 2 minutes!"
North Highland - Kyloe AwesomeDocs
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"Kyloe made the migration to Bullhorn far less painful than anticipated..."
The Panel - Bullhorn implementation
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"Kyloe DataTools means we no longer have to rely on recruiters to manually update data..."
North Highland - Kyloe DataTools
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“We must have saved 1,000s of hours thanks to Kyloe..."
Pioneer Selection - Kyloe AwesomeDocs and Kyloe Workflow
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"Kyloe set the bar (high!) for what an implementation project should look like"
Wapiti Medical Staffing - Bullhorn implementation, customization and integration
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“Kyloe AwesomeDocs has made a huge difference to the efficiency of our processes."
Allen Recruitment - Kyloe AwesomeDocs
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"Kyloe were able to enhance value and streamline complexity"
HRM - Implementation and customisation
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"I’d highly recommend Kyloe for anyone looking to get started with Herefish..."
HiPo - Bullhorn Automation (formerly Herefish) enablement
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"Kyloe had extensive knowledge of Adapt, Bullhorn and our integrations."
Macdonald and Company - Bullhorn implementation
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“Kyloe delivered, and guided us perfectly through the whole project."
ageneo - Bullhorn implementation
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"With DocuSign, contracts are generated, signed and saved back to Bullhorn."
Agri Labour - Kyloe AwesomeDocs
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"Kyloe can help you customise Bullhorn, use the opportunity to bring your wish list to life”
Cherry Professional - Bullhorn implementation and customisation
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"Contract generation is now down to four minutes - 10 times faster than before"
Precise Consultants - Kyloe AwesomeDocs
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"Kyloe AwesomeDocs is intuitive, powerful and can be used with minimal training."
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Bullhorn implementation to offices across the globe in five months.
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